hi everybody
two days ago, my Photon S could not read the USB drive any more (used the same as always and another brand name one), so i did the reading and opened a support query with Anycubic: "... you will receive answer in 1 working day".
first, no, i didn't, second, my account was apparently deleted wtf?
it says there's no account with that email address on file.
i can still access the page of my query through my browser's history, though, where my folow-up email shows, too.
any ideas?!
many thanks
翻譯年糕
Devin McClellan
2020-03-27 06:49:55
It’s possible it came lose. You have to disassemble the entire unit. But it could also be a bad board. I had to replace mine.
Devin McClellan
2020-03-27 06:53:48
Peter Gross
2020-03-27 07:16:22
already did that, plugging in the USB directly to the mainboard did not work either. and of course i ripped the ribbon cable off the LCD while i was at it...
?
but thx for the input
Devin McClellan
2020-03-27 07:20:07
Peter Gross
the motherboard probably went bad. They shipped me a new one and I swapped it out in about 15 minutes and now it’s up and running great
Peter Gross
2020-03-27 07:21:19
i was hoping for that but now they don't process my ticket and deleted my account grrr
