Hi All,
Bought my Photon in November last year from AnyCubic's eBay store. It sat in its box in my office until this last weekend when an opportunity presented itself to create something.
Unboxed it, set it up following the instructions and all was well apart from the plate not tightening up and when I tried to use it the USB port wasn't working.
Contacted Anycubic, Then found this site and the comments about the plug falling out of the motherboard during transit. Opened her up and sure enough that was the issue. Plug back in and USB stick is readable. So cancelled that ticket with Anycubic
:-)
Dismantled the print plate to find the reason the grub screw was't working was there was already one deep in the hole.! Using that one the head could be levelled and locked in place.
:-)
However. Now the unit wasn't working at all. Z-axis jammed stationary but making a motor drive noise like it was trying, fans not working and main LCD dead.
Contacted Anycubic (again) and their customer support have been extremely rapid and helpful. Sent me a print to run that generates a diagnosis file. When I sent it to them they assessed it as a faulty motherboard.
Asked for my delivery details for a replacement which I gave them and got a message today saying its on its way to me.!! The tracking info they gave me suggests its coming from local so fingers crossed unit will be all fixed and running very soon.
Bob
翻譯年糕
Maksim Andreyavich Belous
2019-10-23 14:50:51
Sen Kun
2019-10-23 15:26:35
Robert Parish
2019-10-25 02:15:29