Anycubic Photon Printer Owners 造訪社團 » Volt

Got my anycubic photon. Set up so easy. All faults were self doing
Set up everything. Perfect prints.5 weeks in. Printer stops printing. This is were it all went tits up.Finally got to custumer services for them to say take the printer apart and do a voltage test on the led.Im a driver not a electriction. Told them a couldnt do it. They told me to do a firmware update. SO I DID. ERROR MESSAGE CAME UP. They told me to take apart again and do a voltage test on motherboard.refused and thats last i heard from them. Paypal has told me to send it back to china. £129.00 TO SEND. THATS BLOODY STUPID. MY opinion on this printer. Fantastic but crap parts and the worst custumer service ever.Dont buy

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Salve, Volevo chiedere un consiglio perché la stampante da un po’ ha smesso di stampare bene, anzi ha smesso di stampare .... stavo provando resine e colori diversi ed ora non importa cosa uso 80% delle stampe escono mancanti, colate in alcuni punti, vuoti nei supporti.... ho sostituito la pellicola più volte e usato tempi diversi prendendoli dal un file Excel che gira nel forum con i tempi in base alla marca della resina e qui dai vostri post, ma nulla. Attualmente uso il bianco anycubic ma i problemi più gravi li ho avuto col nero.... metto qualche foto....

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Hello everyone and thanks for the invite to join. I'm posting my experience with the Photon I received 3 days ago. Sadly, my printer cannot complete basic functions successfully. The printer shutdown 15 minutes into the test print included with the Anycubic USB thumb drive. I retried the test print and the printer shutdown again at 1% completion into the print. From this point on, the printer has experienced random shutdown and reboots for almost every basic test I’ve run - UV Detection, moving the Z axis manually, and reading the USB drive. Anycubic technical support has been very responsive and helpful. They’ve given me a number of troubleshooting steps to perform to help isolate root cause. We’ve been working together for 3 days now but still have not solved the problem. Here are the things we’ve done:

- Measure power supply voltage to validate consistent 12VDC output
- Change USB drive; reformat; only load 1 file
- Plug USB drive direct into motherboard
- Update printer firmware
- Measure LED driver board 12VDC input and 25VDC output voltage
- Execute UV Detection tool without LED power applied

Based on troubleshooting thus far, I suspect the motherboard is faulty. I cannot isolate root cause further without schematics and/or engineering data. There's a few posts here with issues similar to what I'm experiencing. I appreciate everyone's commitment to sharing. If anyone has thoughts/suggestions, please let me know!

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Hi everyone. Loved the anycubic photon. 6 weeks later. Uv packs up and fell out off love. The custumer service is terrible. They were quick to respond by telling me to take it to bits and do a voltage test. Im no electriction. Didnt do it. Next they said do firmware update. Did that with the file they sent. No change apart from a error comes up now. Then they said take the motherboard out and voltage test. Is this normal for a company to tell you to do these. When you have no idea. 6 weeks old and cant use it

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The Printer Blob Chronicles. Now Anycubic Support wants me to measure the voltage of the Main Board. Am I measuring it right? The voltage between the L12 chip and the GND PORT of the U12 chip as seen on my pic is only 0.33, when the normal voltage should be between 5.9-6V. Could this be why my printer is printing blobs?

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Vinicius Silva asked me to post this automatic heating solution. Warning - This requires cutting wires, drilling and some knowledge of electronics. Get someone to help you if you don't have this experience. The heating elements are self adhesive and are attached to adhesive side of the magnetic tape and then magnetically attach to additional magnetic tape on the Vat so the Vat can easily be removed. 1 heating element may work but the vat heats up quicker with 2. Each heating element is 12 watts. 2 heating elements will only draw 2 amps so the 6 amp power supply is more than adequate. Warning -The strips get very hot and can burn your fingers so make sure to let them cool down before removing the vat if you need to. The temp sensor is held in a wire holder made from a large paper clip which is then screwed down with the existing screw that acts as a vat stop. Note the angle of the holder. It allows the vat to be placed so that the temp sensor is in intimate contact with the Vat. I have found this placement of the sensor to be good for regulating the temp The aluminium vat is a good heat conductor and will transfer the heat very well to the resin. Set the temp to 31 degrees Celsius as I have found this is a good temp for dental resins. Make sure the heating element is attached to the vat before plugging it in as it gets very hot. The power supply for the heating element is plugged in to the temp controller and will cycle on and off when plugged in. Very important - Do not leave this on unattended. I actually recommend plugging the Photon and the temp controller into a power strip and turning both off when finished printing or whenever the vat is removed. Heavy duty mounting tape used to attach the hardware to the back of the photon. I assume no responsibility - use at your own risk. It is low voltage but I don't know everyone's skill and knowledge level. Total build time about 1.5 hours. A list of parts and Amazon links is below. Oh. one more thing. I built this while wearing the t-shirt in the last picture. Enjoy.

https://www.amazon.com/…/…/B01I15S6OM/ref=ox_sc_act_title_1…

https://www.amazon.com/…/…/B07B3TNTJF/ref=ox_sc_act_title_2…

https://www.amazon.com/…/…/B076PD7TXW/ref=ox_sc_act_title_3…

https://www.amazon.com/…/…/B01CYIFOCE/ref=ox_sc_act_title_4…

https://www.amazon.com/…/…/B01MXVHDAB/ref=ox_sc_act_title_5…

https://www.amazon.com/Heavy-Duty-Exterior-Mo…/…/ref=sr_1_2…

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Hi - freezing and restart of my Photon still persists. I am OK with that, but, it is really annoying. In future I will try check a Z motor driver voltage (last remaining think for check).

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Qualcuno sa dirmi se il pezzo una volta indurito sotto lampada uv resiste a contatto con la benzina o diluente.

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In the last few days I've seen group members with the same issue I had with my printer: random restarts mid print. I've struggled with this for more than a month and tried everything to sort it without success. Since I know how frustrating it is too troubleshoot your printer just for everyone's information the final solution seems to be working. If you search "ref voltage" in the group my post will come up with the solution. All you need is a screwdriver and a multimeter. Could the admins possibly add this as one possible solution to help others? I'm only writing this because after struggling for the first 6 weeks with my printer in the last month I've been printing away with no problems whatsoever. I hope this will help others since I've got so much help in this group.

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Hello there people! I've been struggling with my printer from day one since it was always turning off and back on again randomly. I have tried everything I have already written a long post about it don't want to bore you with it. I've also learnt that many of us are struggling with the same issue. Well I don't want to jinx it but I might have a solution. Also many questions. If you follow what I've done DO IT AT YOUR OWN RISK PLEASE! You can also follow this post before doing anything to your printer you should not, someone more knowledgeable might tell me off for what I did, any advice is welcome. One more thing I do not mean to take credit for this I just volunteered myself as a desperate guinea pig following the suggestions of Vinicius Silva .
Here is what I've done:
I have followed this post first of all:
https://www.facebook.com/media/set/…
In here you'll find a potentiometer and a reference voltage. As far as I understood the maximum of this reference voltage is 1.2v. In the post Vinicius Silva said his was 1.07v. When I checked mine it was only 0.93v. I have turned it up to 1.16 (random number quite hard to get an exact number did not want maximum but wanted to turn it up please let me know if this was stupid of me).
Now. Ever since I did this (only yesterday) the printer seems to work without issues. It might be unrelated but it seems to me that the fans don't slow down when the uv light comes on and everything just feels more powerful about the machine. I have upgraded to the latest firmware from AC website. Just printed the test cube from the original pendrive with no issues whatsoever. This is a first for me. Also the random beeps have gone.
One issue I'm worried about if this extra power would fry something in the printer in the long run. Also the stepper motor feels quite hot. In another post people told me that it is quite normal to certain extent but would be more relaxed about it if I knew temperatures or some way to test if it's safe.
Once again sorry for the long post. Any advice or telling me off is welcome I'm here to learn and share info about the printer.
In the long run if it turns out that this sorts out this issue we could tell AC about it so they could double check the ref voltage before shipping the printers they could save a fortune on warranty issues and ease the headache of their customers.
If in the next few days the printer fails again I'll delete the post I don't want to cause confusion.

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