Anycubic Photon Printer Owners 造訪社團 » mac

Hi all, I am sorry to keep posting on the same topic but I am at a loss. I have had my photon for 15 months. No issues. I have printed literally hundreds of minis (300+) never had any real issues. However I "paused" a print and the machine kept going. I stopped the print. Cleaned up the mess, tried again. Fans wouldn't start (even after powering off etc). I was told to flash the firmware with the latest version. I am using the standard photon with no upgrades. So I went to the 4.2.19 version. Fan started working again but now my prints will not work at all. I get phantom printing on the sides of the print. I made sure via the normal tests that the UV light is working, I leveled the bed (a few times), set the zero height (a few times) and I still get arbitrary printing in areas that are outside my models print area, as well as attached to it. non of the extra printing is on the preview. I made sure my glass under the vat is clean with no debris, I have changed and tuned my FEP. I still get the same problem

To add to my woes, I decided to try out the new Photon Workshop V2. Noticed that when trying to add supports it does a really bad job of calculating supports automatically, and it does not show like the standard slicer where supports are needed. Have a look at the pic, how is this rook stress test going to print with this few supports. I have totally lost my confidence now which is causing me to second guess everything. Any help without bashing would be appreciated. I know I am trying to solve too many problems at one time but I am at a total loss. Also, if someone could attach the original test file (the cube on the stand) that would be appreciated. Somehow I lost it.

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Hi fellow printers, I hope this is an acceptable place to ask, I need some advice on what to expect when dealing with the Anycubic hardware support.

Today my barely used Photon made a "pzzzt" sound and then acrid smoke billowed out from the body while the display screen flickered. I switched it off immediately and then lodged a ticket with Anycubic. I suspect it's related to the Z axis as it's movement has was sluggish, it kind of accelerated then decelerated, rather than the responsive and steady movement of other machines I've seen.

I've just received a response from support instructing me to refer to an instructional video, open it up and investigate what burnt/caused the burning. Also to attach a different adapter and try and power it on.

The printer is less than a year old and has only been used a handful of times. Am I at risk of voiding my 12 month warranty by following their instructions to open it up and tinker/investigate things?

Any advice is much appreciated! Thank you.

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guys just asking , for Mac users .... how do you all unzip the bin file for the firware update ???..... cant find a solution or a way to unzip that file for the firmware update for Photon

夥計們只是問, 為mac使用者.... 你們如何解開bin檔案來進行firware更新???..... 無法找到解決方案或解開該檔案的方法來解鎖來進行光子固件更新.

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I'm having a new problem out of nowhere and can't seem to figure it out. I am getting prints where the support system is fully printing, but the model it self is either not adhering to the supports, or the entire support system prints, but only a portion of the model is printing within the supports. My bed is level, FEP is in good condition, Firmware is up to date. I've cleaned the screen and tested the LED. I also have two Photons, the other machine has printed the same files without issues. I have attached some shots. Thoughts?

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Just bought a new Anycubic Photon a few days ago. When pressing the "Home" button it squashes the build plate against the LCD screen making the paper unmovable. Their customer service said it should be stopping before the LCD just like my original. It also came with a cracked window from screw being tightened too much and a broken hinge on the door.
I figured it wasn't too bad as there's no stressing sound with the "Home" issue, so I decided to level and print. Then when starting a print, the back half of the build plate pops up cause nothing to stick on the back half. Tried about 6 different prints, as well as using my original build plate. Only the front half stuck.
My first Photon I got a little over a year ago still prints amazing. Some adhesion issues sometimes, but nothing too bad. Just finished the Spiderman diorama by Sanix. Tried the new build plate, so the build plate is fine. They tried to play it off saying I don't know how to level and it's just getting on my nerves now. I've been printing over a year and it took sales 3 days to get back to me after I spammed the shit out of their ticket service when they stopped contacting me.
If there is an easy fix, I would love to know. But after troubleshooting everything, I can't figure out the reason why.
Everything is even, Z-Axis stuff isn't bent, LCD screen is level, and the new build plate worked fine on my old machine.
Now they want me to pay for return shipping as they think it's an issue with my leveling. I'm really starting to hate Anycubic ? A year ago I would have sworn by them.
Link to "Homing" youtube vid: https://www.youtube.com/watch?v=1iPMdlo4Zf0 翻譯年糕

Well the Famous Cube has printed on my machine. Should be interesting to see if I can get anything ELSE to print.

嗯, 著名的立方體已經印在我的機器上. 應該很有趣, 看看我是否可以得到其他的東西列印.

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got these out of the plastic machine today 1/100 scale

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Hi all
I'm looking for some advice
I have had to change my screen on my photon but can't get it to work
I have tried 5 screens and 3 motherboards and got the firmware up to 4.18 and still no luck
Is there anything I'm missing or should I just accept it as a loss and get a new machine
If so should I stick to a photon or go for a different one

Any help you can give would be appreciated

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I can't seem to figure out why my prints rafts end up shaped like wedges. Can't seem to figure out why it's doing this, have triple checked the level of the machine, and the level of the plate

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Does anybody have any experience with a failed Z sensor. I'm already in contact with anycubic support, but I figured I'd see others experience here.
The problem manifested with the machine never remembering where zero is after leveling the bed. So the build plate drives straight into the lcd.

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